Privacy Policy

1. Introduction

Welcome to Genutronics ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our e-commerce platform.

2. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, and authentication data when you register
• Transaction Data: Purchase history, payment information (processed securely through Paystack)
• Usage Data: How you interact with our platform, pages visited, and features used
• Device Information: Browser type, IP address, and device identifiers

3. How We Use Your Information

We use your information to:

• Process your orders and transactions
• Provide customer support
• Send order confirmations and updates
• Improve our platform and services
• Prevent fraud and ensure security
• Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share your data with:

• Payment Processors: Paystack for secure payment processing
• Service Providers: Firebase for authentication and data storage, Cloudinary for image hosting
• Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Export your data

7. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookies through your browser settings.

8. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page.

10. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

Email: theemmanuelokoro@gmail.com